Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Guarantee

  • Our crew of service technicians will try their best to answer to your assistance requests within less than 1 hour. If, however, the issue you have stumbled upon calls for the assistance of our Admin =Department,= we’ll send the ticket to the technician on shift and will submit a reply to tell you.

  • Top quality support service

  • Professional Customer Help Service

  • We give you 24 hours a day customer support through a turbo–fast ticket solution built into your Control Panel. You’re able to e–mail us at any time about any of the software packages that come pre–installed on the virtual server, which include the desired Linux OS version, the server administration panel and our in–house designed Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Hosting Control Panel that comes free with your VPS gives an included articles base. You will find an array of exhaustive how–to articles and reviews and a range of step–by–step video training materials that present all the common web site managing duties. You can view them by clicking on the Help or Video control keys in the upper right side of each Control Panel section.