1 hour ticket response
We are devoted to supplying a swift and accurate reply to each tech support ticket submitted by a customer. Our seasoned tech support team representatives will review your query and will offer you the best option. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average tech support ticket response time has proven to be twenty minutes.
An Exceptional Client Care Service
Our support engineers possess considerable experience in the cloud hosting business and are capable enough to find a prompt solution to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the support ticket will be sent to a programmer or administrator for further assistance.
An Easy–to–Browse Help Center Section
In the Hosting Control Panel you will find an intuitive Help Center section where you can find quick suggestions on how you can use our web hosting services. You can find the answers to your questions in the F.A.Q. repository, find more suggestions in the web hosting account administration articles or check out our step–by–step video tutorials.
