Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center section included in hellobhosting’s Hosting Control Panel features a selection of help articles and frequently asked questions. Aimed towards resolving any common problem that you could possibly encounter, they are contributed by our support team of skilled techs.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a collection of how–to video tutorials that visually show how you can address a typical issue associated with your cloud hosting account. You can find the training videos in the Help section.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 help desk support service and include a one–hour ticket response time guarantee. Our competent techs will be online day and night and will sort out any problem that you may possibly face within less than sixty minutes after the support ticket submission. Normally, a response will be provided to you in less than 20 minutes.