Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering excellent quality support without delay is our top priority, so that we backup each cloud hosting plan with a one hour ticket reaction guarantee. As you present a ticket or post an e–mail, our customer help and support crew will try all they possible can to provide the most acceptable solution to your problem and to give you guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a crew of certified specialists who’re able to reply to your request as quickly as possible. You’ll be able to contact the tech support crew by starting a help support ticket from your Hosting Control Panel or by submitting us an email. On working days, you can also contact us on the phone or use the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while working on your sites within the Control Panel, you are able to always click on the Help control key and track down your problem in the list of posts that will pop up. We have as well turned much of the posts into training videos. The collection of videos will load if you select the Videos press button present in each section.